a technician repairing a computerOur primary service is providing a friendly, efficient, effective and reliable shop to meet your computer repair needs. We aren’t a chain store. You don’t need a tech dictionary to understand our explanations. We have varied open hours for you to dropoff and pickup your machine. You can also just call to see if we are in the shop so you can drop by with your computer or ask some questions. We’re always happy to hear from you! That said, here’s a list of the types of services we offer:

 

Technical Support.

  • Computers – Networks – Electronics
  • On-Site Technical Support & Training
  • Remote Technical Support
  • Maintenance – Repairs – Installations
  • Diagnostics – Troubleshooting
  • Business & Residential
  • Virus and Spyware Clean-Up
  • Preventive Systems Maintenance
  • Service Contracts Available
  • Training and Technology Education
  • Purchasing Assistance

Pricing

CRD Iowa does not attempt to enter a low price war. We charge reasonable hourly rates for service with a surcharge for immediate (within 2 hours) attention. Negotiation and Barter are encouraged. As long as everyone benefits equally, an agreement can always be reached. The official guideline:

Flat Rate Services:

New Computer Set-up (on-site) $100.00 (includes removal of annoying software, connect to existing internet, security check and initial training,. (Does not include installation of specialized software like Email programs & Office. Does not include transfer of files and data from an old computer.)
Clean Sluggish PC
(depot dropoff)
$125.00 (includes removal of viruses, spyware, updates of operating system, registry clean OR reinstallation of OS as negotiated.)
Pickup & Delivery $15.00  (We will pickup your computer, repair it, and bring it back to you. You will need to disconnect your equipment and have it ready for us. Arrangements can be made for us to disconnect and reconnect your equipment if necessary.)
Training/Workshops Negotiated Pricing

Depot Services:

Initial Service $ 40.00 (includes up to one hour)
Each additional hour $ 40.00 (prorate 15 minute increments)
Diagnostics $25 – $35

ONSITE Residential and Small Business Services:

Initial On-Site Service $ 75.00 (includes up to one hour on-site)
Emergency Surcharge $ 75.00
Each additional hour $ 55.00 (prorate 15 minute increments)

ONSITE Enterprise Services:

Initial On-Site Service $ 90.00 (includes up to one hour on-site)
Emergency Surcharge $ 75.00
Each additional hour $ 75.00 (prorate 15 minute increments)